Terms and Conditions
Online Payment Policy
THIS SITE DOES NOT PROVIDE MEDICAL ADVICE.
The contents of the indiahospitaltour.com site, such as text, graphics, images, information obtained from We Care Health Services suppliers, and other material contained on the indiahospitaltour.com ("Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the indiahospitaltour.com!
Reliance on any information provided indiahospitaltour.com, indiahospitaltour.com employees, others appearing on the Site at the invitation of indiahospitaltour.com, or other visitors to the Site is solely at your own risk.
The Site may contain health- or medical-related materials that are sexually explicit. If you find these materials offensive, you may not want to use our Site.
Terms and Conditions
By Continuing To Browse The Site, Making A Booking With Indiahospitaltour.Com And/Or By Executing These Terms And Conditions, You Indicate That You Have Read, Understood And Agree To Be Bound By These Terms And Conditions, And That You Understand And Intend That Your Agreement To These Terms And Conditions Be The Legal Equivalent Of A Signed, Written Contract Between You And Flight Centre Usa, Inc., And Equally Binding.
You Are Prohibited From Using, Downloading, Republishing, Selling, Duplicating, Or "Scraping" For Commercial Or Any Other Purpose Whatsoever, The Site Or Any Of The Data Listings Or Other Information Contained Therein, In Whole Or In Part, In Any Medium Whatsoever.
The Site and any materials that indiahospitaltour.com may provide to you, whether orally or in writing, such as brochures or other marketing or informational materials, invoices and itineraries (collectively, the "Materials"), contain information about travel locations, airfares, travel agents locations, flight times and dates, tours, packages, insurance, hospital care, cruises, transportation, foreign currency, schedules, travel companies and many other things.
This information is supplied to us by third party providers, such as airlines, hotels and transportation suppliers (each a "Service Provider") and various hospitals, doctors and clinics on the indiahospitaltour.com website (the "Medical Services Provider"). We have taken reasonable care to ensure it is correct and up to date; however we cannot continually verify the accuracy of such information.
Many of the services that make up your travel booking are provided by independent suppliers. In addition, the medical services provided by the Medical Services Provider are the sole responsibility of that provider. Those suppliers and the Medical Services Provider provide these services in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the suppliers or the Medical Services Provider’s liability to you. In particular, some of these terms and conditions may limit or exclude liability for death, personal injury or medical malpractice. Your booking is made subject to, and constitutes your acceptance of, these
Terms and Conditions
We Care Health Services accepts no responsibility for information supplied to us by third parties. We Care Health Services recommends you confirm all information contained in the Materials with the third party provider.
The details of the prices, packages, tours, flights and other information displayed on the Site and provided in the Materials are subject to change without notice. The travel products and services described in the Materials and on the Site are subject to availability.
It should be noted that all documents issued to you are non–transferable. Such documents may include but are not limited to, airline tickets, hotel vouchers, tour vouchers, or any other document used to confirm an arrangement with a Service Provider or the Medical Services Provider. Such documents may also be subject to conditions such as, but not limited to, being non–refundable, non–date–changeable and subject to cancellation or amendment fees. It is your responsibility to familiarize yourself with these conditions. In addition, at times exact cancellation fees may not be known until after cancellation, due to the booking systems, policies and processes of the relevant Service Providers. You agree that We Care Health Services is not responsible for the quantum or certainty of cancellation fees.
All monies received by We Care Health Services from you in respect of services, either medical or travel, are received by us as the agent only of the Service Provider. For monies received by We Care Health Services from you in respect of concierge fees related to the services provided by the Medical Services Provider, we do not act as agent of the Medical Services Provider. If for any reason, any Service Provider or the Medical Services Provider is unable to provide the services for which you have contracted, your remedy lies against that Service Provider or the Medical Services Provider, as applicable, and not against We Care Health Services.
In the event we received payment by credit card, you agree that you will not seek to chargeback or recover your payment or any other losses from We Care Health Services. Further, you agree that, for the purposes of any applicable credit card scheme rules, by completing your booking and remitting payment to the relevant Service Provider(s), We Care Health Services has discharged in full our responsibilities to you. By accepting these Terms and Conditions you hereby waive the right to seek any chargeback against We Care Health Services with respect to any such payment and you agree that these Terms and Conditions may be used by We Care Health Services to resist any chargeback you seek to make against We Care Health Services.
You are responsible for obtaining all passport, visa and health information required.
All prices provided on the Site or in brochures and associated Materials are subject to change without notice. This is because the airlines and Medical Service Providers may change their prices at any time.
Special conditions may apply to the prices set out in the Materials and on the Site. To determine such conditions, you must contact We Care Health Services or the relevant Service Provider.
The prices set out in the Materials and on the Site MAY not include taxes or airport charges. Taxes, airport charges and any additional costs will be advised to you once you have made a booking with We Care Health Services and we have confirmed the booking.
Service Providers are independent parties over which We Care Health Services has no control. The information and description given about the Service Providers and their products are based on our inquiries and are believed to be accurate, but We Care Health Services cannot guarantee in respect thereof.
We Care Health Services Does Not Warrant Or Represent That The Content Of The Materials Or The Site Provided By Us Is Accurate, Up-To-Date Or Complete, Nor That It Does Not Infringe The Rights Of Others. We Are Providing The Site And Materials And Their Respective Contents On An "As Is" Basis. We Make No Representations Or Warranties Of Any Kind With Respect To The Materials And The Site, Their Respective Contents Or Any Of The Products Or Services Supplied Through The Materials And The Site. To The Maximum Extent Permitted By Law, We Disclaim All Implied Representations And Warranties Including, Without Limitation, Implied Warranties That The Products And Services Offered And Supplied Through The Materials And The Site Will Be Of Merchantable Quality, Fit For Any Purpose Or Will Comply With Any Descriptions In The Materials And The Site.
To The Fullest Extent Permissible Pursuant To Applicable Law, We Assume No Responsibility Nor Do We Grant Any Warranties, Express Or Implied, Relating To The Operation, Safety, Condition Or Service Of The Medical Services Provider Or Any Physician Or Other Person Associated With The Medical Services Provider That Is Used By, For Or On Behalf Of You. We Are Not Liable For The Acts, Errors, Omissions, Representations, Warranties, Breaches Or Negligence Of The Medical Services Provider Or Any Physician Or Other Person Associated With The Medical Services Provider Or For Any Personal Injuries, Death, Property Damage, Or Other Damages Or Expenses Resulting Therefrom.
Limitation on Liability for Medical Tourism Services
We have a preferred partner arrangement with the Medical Services Provider to arrange travel and related products and services for its potential and current patients to allow them to travel to the Medical Services Provider. We are not a medical referral service and we do not endorse, recommend, or approve the Medical Services Provider. We are not medical professionals and will not discuss or advise any issues relating to medical treatment. We facilitate contact with the Medical Services Provider and provide the information provided by the Medical Services Provider to you.
We do not, however, recommend any preferred or specific doctors of the Medical Services Provider for your desired medical treatment. We encourage and advise you to discuss all medical issues with your medical doctor in your country before making a decision on medical treatment outside your country.
You agree to assume all responsibility in connection with choosing the Medical Services Provider or any doctor for your desired procedure. We assume no responsibility or liability for any treatment or other services rendered by the Medical Services Provider, any doctor, or for any malpractice claims and other claims that may arise directly or indirectly from any such advice, treatment or other services.
You acknowledge that any medical advice, procedure or other service that the Medical Services Provider may provide carries risk. Accordingly, you specifically represent and warrant to us that (a) you have obtained or been advised by us to obtain independent medical advice from an appropriately qualified medical practitioner in relation to any medical services that you may book with the Medical Services Provider, (b) we have not given you any advice or expressed any opinion that a reasonable person would consider as being an advice or opinion of a medical nature (including with respect to any risks, side effects or otherwise), (c) though we may have provided information regarding the availability of medical services, we take no responsibility whatsoever and exclude all liability for the actual medical services provided and (d) you accept and are solely responsible for these risks and will not hold us or our affiliates and our and their directors, officers, members, employees, agents, representatives, attorneys, predecessors, successors or assigns responsible in any way as you use those services solely at your own risk.
IMPORTANT NOTE : - You also acknowledge that you may not be able to obtain travel insurance to cover part or all of your travel to receive medical services from the Medical Services Provider or otherwise. You acknowledge that the availability of insurance will be determined by each relevant travel insurer in its sole discretion based on your specific circumstances. Insurance coverage may not be available for travel for medical purposes and/or any pre-existing conditions for which you or your traveling companion(s) are traveling, or such purposes or conditions may result in limited coverage or additional premiums. You agree that the Materials which we provide you in relation to travel insurance are for information purposes only. You must not rely on this information, and must make your own inquiries directly with travel insurers in order to determine whether, and to what extent, your travel will be covered.
General Limitation on Liability
You Agree That Under No Circumstances Will We Care Health Services Or Any Of Our Affiliates And Our And Their Directors, Officers, Members, Employees, Agents, Representatives, Attorneys, Predecessors, Successors Or Assigns, Be Liable For Any Indirect, Incidental, Special, Punitive, Exemplary Or Consequential Damages (Including, But Not Limited To, Lost Profits And Damages That Result From Inconvenience, Delay, Loss Of Use, Or Physical Or Psychological Injury) Related To Or Arising Out Of Use Of The Materials And Website Provided By Us, And The Contents Of The Materials And Website, Arrangements Made Based On Information Related To Or Obtained From The Materials And Website, Or Products Or Services Related To Or Obtained From The Materials And Website, Even If We Or They Have Been Advised Of The Possibility Of Such Damages
You agree to defend, indemnify, and hold We Care Health Services and our affiliates, and our and their respective directors, officers, members, employees, agents, representatives, attorneys, successors and assigns, harmless from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs and expenses (including reasonable attorneys' fees and litigation expenses), relating to or arising from (i) your use of the Materials provided by us, or services obtained from the Materials, (ii) any arrangements you make based on information obtained from The Materials (iii) your use of the Site, any website materials, or services obtained on or through the Site, (iv) any arrangements you make based on information obtained on or through the Site or (v) any breach by you of our Terms and Conditions
Links to Other Sites
This Site contains links to other websites for the convenience of our users. These other websites, including that of the Medical Services Provider, are maintained by third parties over whom we exercise no control. Accordingly, we expressly disclaim any responsibility for the content of these other websites and for the availability, accuracy, reliability, completeness, currency, quality, performance or suitability of the information, products and services available or advertised on or through these other websites.There is no monitory benefit earned or provided by this activity.
This Agreement Shall Be Deemed To Be Made Under, And In All Respects Shall Be Interpreted, Construed And Governed By And In Accordance With, The Law Of The State Of Maharashtra, India Without Regard To Any Conflict Of Law Principles That Would Cause The Laws Of Any Other Jurisdiction To Apply.
Each party hereby irrevocably submits to the jurisdiction of the courts of the State and County of California and hereby waive, and agree not to assert, as a defense in any such action, suit or proceeding for the interpretation or enforcement hereof, that it is not subject thereto or that such action, suit or proceeding may not be brought or is not maintainable in said courts or that the venue thereof may not be appropriate or that these Terms and Conditions or any such document may not be enforced in or by such courts, and the parties hereto irrevocably agree that all claims with respect to such action or proceeding shall be heard and determined in such a California State court. The parties hereby consent to and grant any such court jurisdiction over the person of such parties and over the such subject matter and agree that mailing of process or other papers in connection with any such action or proceeding in such other manner as may be permitted by law shall be valid and sufficient service thereof.
This privacy notice discloses the privacy practices for PlanetHospital.com. This privacy notice applies solely to information collected by this web site.
It will notify you of the following : -
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline.
We Care Health Services, this website, facilitation activities are completely funded by the proprietor and CEO of the company, Mr. Pankaj Nagpal.
Advertising over this site is a source of income for the We Care Health Services
- We accept advertising from Google on each page of our site. These ads are related to the content on each page and are of websites providing more information about the content.
- Ads are also accepted for the top banner of the website (next to the logo) leading to the ad on each page of the website.
Only related ads of the health services, implants, hospitals etc. are accepted. Ads are only accepted after review of the ad, the information and the advertiser’s website by the management of We Care Health Services.
Online Payment Policy
It is advised to all the patients and their attending partners to cover them in travel insurance. We advice the patient to please verify and if agreeable to confirm with the insurance company at his / her home town if the treatment or a part of the treatment in India is covered and the insurance company would be paying for it We Care Health Services represented by Indiahealthtour.com would be interested and willfully coordinate with your insurance company in your hometown, their representative in India, if any, and the Hospital / Clinic for the payment.
The patient has the right to cancel his / her requested treatment and avail of the refund.
The refund would be given to the patient with the following charges deducted :-
- Online payment gateway payment receipt charges.
- Payment refund wire transfer / payment gateway charges.
- Handling charges not more than 5% of the total payment.
Over and above these charges, for few treatments like egg donation, if treatment of the egg donor, surrogate etc. has been already started or for eg. If cornea has been already procured for a cornea transplant patient, then such charges are liable to be also cut. This shall be decided on case to case basis.
The refund of the payment would be done in not more than 14 days of the request of the refund.
Refund and cancellation Policy
As you agree to avail medical services in India by the selected medical services provider and if you wish to make payment online by the payment gateway method, We Care Health Services will act as a facilitator for payment as well i.e. We Care Health Services will employ a payment gateway to receive payment from the patient through payment gateway and shall forward the payment to the medical services provider or the doctor on behalf of the patient. The patient will need to fill a registration form for the same while wishing to pay for the selected medical services.
The patient has the right to receive the medical service as per the personalized medical quote provided for which the patient pays through the payment gateway. The medical service shall be provided by the medical service provider.
- The medical service and the medical quote after personal examination by the doctor in India / the final bill of the patient at the time of discharge of the patient may differ from the initial medical quote due to the personal condition of the patient and the decision of the doctor or the management of the medical service provider shall be binding on the patient and We Care Health Services.
- We Care Health Services receives the payment from the patient on behalf of the doctor / medical service provider as a facilitation for both the parties. The payment is transferred to the medical service provider / the doctor after deducting facilitation charges, if any.
We Care Health Services will keep the registration details, payment details and medical service availed by the patient private and do not share with anybody outside our company or for non official purposes.
For more information, medical assessment and medical quote
send your detailed medical history and medical reports
as email attachment to
Email : - firstname.lastname@example.org
Call: +91 9029304141 (10 am. To 8 pm. IST)
(Only for international patients seeking treatment in India)
For a detailed evaluation send patient’s medical reports / X rays / doctors notes to email@example.com
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